Reliable emergency room analytics platform in face of COVID-19 pandemic
We helped our customer to build, launch and maintain ambulance and emergency room analytics platform in wake of COVID-19 pandemic.
Challenges
- Complex landscape and performance issues
- Large volumes of patient data used to measure operational efficiency
- Custom built source systems driven by regulatory requirements and not designed for data extraction
Goals
- Build data platform which can operate with near real-time data
- Provide self-service BI capabilities to ambulance fleet managers
- Ensure that new platform can support Data Science activities in future
Results
- Legacy platform migrated to new cloud infrastructure and integrated with source systems within 3 months
- Existing data models redesigned and improved for performance, documentation prepared
- Auto-scaling enabled to support substantially increased workloads due to large volume of COVID-19 cases
